Privacy Policy
How we handle and protect your information
Introduction
At PDF Matters, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PDF processing services.
Information We Collect
PDF Files and Documents
When you use our services to process PDFs (merging, splitting, compressing, etc.), we temporarily store your files to perform the requested operations. These files are automatically deleted from our servers once processing is complete.
Usage Data
We collect information about how you interact with our website, including:
- Pages you visit
- Features you use
- Technical information about your device and browser
- IP address and approximate location (country/region)
How We Use Your Information
We use the collected information to:
- Provide and maintain our PDF processing services
- Improve and optimize our website performance
- Analyze usage patterns to enhance user experience
- Detect and prevent technical issues
- Respond to your requests and support needs
Data Security
We implement appropriate technical and organizational measures to protect your information:
- All file transfers are encrypted using SSL/TLS protocols
- Files are temporarily stored in secure, encrypted storage
- Automatic file deletion after processing is complete
- Regular security assessments and updates
Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share anonymous, aggregated data for analytics purposes.
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us.
Last updated: 2/9/2025